shipping policies

📦 VELOCIOR — Shipping Policy

Processing Time

All orders are processed within 1–3 business days. During high-volume periods (drops, restocks, promotions), processing may take up to 5 business days.

You will receive a shipping confirmation email once your order is dispatched.

UK Shipping

All UK orders are shipped via Royal Mail Tracked.

Delivery Time: 1–3 working days

Cost: FREE

International Shipping

VELOCIOR ships worldwide using Royal Mail International Tracked.

Estimated Delivery Times:

• Europe: 5–10 working days

• USA & Canada: 7–14 working days

• Australia & New Zealand: 10–20 working days

• Rest of World: 10–20 working days

International Shipping Costs:

• Europe: £13.00

• USA/Canada: £16.50

• Australia/NZ: £19.50

• Rest of World: £18.00

Customs, Duties & Taxes

International customers are responsible for any customs fees, import duties, or taxes charged by their country.

These are not included in the product or shipping price and are determined by your local customs authority.

Order Tracking

Once dispatched, you will receive a tracking number via email.

Please allow up to 24 hours for tracking to update.

Lost or Stolen Parcels

VELOCIOR is not responsible for packages lost or stolen after they have been dispatched.

If your package is missing, please contact the shipping carrier directly with your tracking number.

Incorrect Addresses

If an incorrect address is entered at checkout, please email us immediately at [email protected].

If the order has already been shipped, VELOCIOR is not responsible for misdelivered or lost items.